Im so disappointed with myself.
1. For being so lazy to get out of the house to run errands on weekends that was planned during weekdays.
2. For being scared to death of inquiring over the phone.
3. For spending my spare time thinking of you instead of improving myself in the aspect of academics.
4.For expecting that you will see me this weekend. I have been for the last 2 months. I want revenge.
5. I cant think straight to plan my revenge because of im so pissed off with you.
Saturday, July 9, 2011
Sunday, June 12, 2011
Bad Service of Tecson Flower Shop
My cousin always send flowers to his girlfriend on their anniversaries and valentines. He would ask for my assistance to find a flower shop for that services. So let's just say i tried a lot of flower shop services already. I have encountered Tecson flower shop before, but only this year i availed their services. They are big company, because they have lots of branches in SM malls. And their website is very organized. They have good designs. But the service? FAILED. When i inquired on their kiosk, I asked if i could take pictures of their design in catalogue so i could show it to my cousin. They don't totally refused, but you can see the hesitation, and then only allowed me to take one design to be shot. They said they have website and we can choose from there. But I saw that their catalogue has different designs compared to their website. I was turned off but let it pass. My cousin still chose one of their designs despite what i told him about their not-so-welcomy service. So when I ordered it personally, when I specifically requested the delivery time, they replied to me that they can't comply to that. It can be 30mins earlier or later. Hindi man lang nila sinabi na, "Sige m'am, i-try po namin". Gosh! If it was my personal order, I will cancel the order. Ako pa ang nagsabi, paki-try na lang.
Their service is very different from the previous flower shop i availed last 2009, just near to their kiosk in SM North, sorry i forgot the name (something like Holland Tulips). They allowed me to take pictures of their design, so i was able to show my cousin, you can pay half and pay full on the delivery date. And then you get to see the finished product, unlike in Tecson. And very courteous, they followed the requested time. Walang rason rason. And you can also buy your own add-ons outside (chocolates, teddy bear, etc.) not so strict unlike Tecson. They won't bring anything u didnt order to them.
Tapos, on the day of delivery, at 5pm, i called them just to check if it "was" delivered, "was" meaning i expected it to be delivered na as in tapos na, since i requested for 4pm. And they said, they are on their way pa lang. What the hell was that?! Transacting with them, is not a good experience. And the service itself is poor.
I hope my cousin wont choose them again. Coz i hate ordering to them. Dahil ba malaking company sila, they wont grant a customer's request? Really turn off.
Their service is very different from the previous flower shop i availed last 2009, just near to their kiosk in SM North, sorry i forgot the name (something like Holland Tulips). They allowed me to take pictures of their design, so i was able to show my cousin, you can pay half and pay full on the delivery date. And then you get to see the finished product, unlike in Tecson. And very courteous, they followed the requested time. Walang rason rason. And you can also buy your own add-ons outside (chocolates, teddy bear, etc.) not so strict unlike Tecson. They won't bring anything u didnt order to them.
Tapos, on the day of delivery, at 5pm, i called them just to check if it "was" delivered, "was" meaning i expected it to be delivered na as in tapos na, since i requested for 4pm. And they said, they are on their way pa lang. What the hell was that?! Transacting with them, is not a good experience. And the service itself is poor.
I hope my cousin wont choose them again. Coz i hate ordering to them. Dahil ba malaking company sila, they wont grant a customer's request? Really turn off.
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